We spent 7 nights at this Hotel for a ski holiday in Zermatt. This is a wonderful Hotel with all the conveniences you can think of that makes a skiing holiday memorable. The hotel has a great bar, pool. sauna, steam rooms and much more. All of the highest quality standard. In addition the hotel is very well located, and the rooms are outstanding.Robert_B_57_13, Melbourne, Australia
But what stands out about Firefly is the exceptional service. It's not just good service but an ethos that is drilled into all the management and staff. Nothing is too much trouble.
Can't say enough good things about this place.
Coming Home to your luxury hotel
A hotel is just a roof over your head? The family owned FIREFLY luxury suite hotel in Zermatt is so much more. This is the kind of hotel where you'd be pleased to spend the day thanks to the unusual concept of this four-star superior hotel. Your choice to relax and enjoy extraordinary service through out the day is paramount here.
There are no limits to your options. Choose breakfast à la carte the night before and a delicious meal, made mostly from local products, will be delivered to your room at the time requested. So you can just remain relaxed in your cosy bathrobe as you start your day. Each suite also offers a high-end kitchen and you might even be tempted to postpone that restaurant visit to tomorrow.
All that matters is your own rhythm. FIREFLY provides you with the time and space to enjoy life. Our comfortable luxury suites range in size from 30 to 250 m² and can accommodate 2 to 12 guests.